![]() (For future visitors reading this, we ask you to visit our website for a full list of modifications we’ve set in place due to COVID-19, which we keep updated on an immediate basis.) In regard to your comments about the types of animals and their interaction, we hope you read your Adventure Guidebook, which offers insight about the four deer species who find a home at the Ranch: Axis, Barasingha, Fallow and Muntjac (pages 8 and 19). As you mention, we have had to withhold the feeding aspect of experiences out of caution for the protection of the animals. Thanks for making time to share your perspective with us. Thank you for visiting as each admission helps support our mission to provide a healthy and sound environment and continue our conservation efforts. Quite the contrary, be it visitor vehicles or Ranch vehicles, all of which provide the feedings that are given all through each day. These animals where born in an environment where they find vehicles to not be a threat. We have provided a safe home away from home to species for over 36 years. Unfortunately, it sounds like you maybe did not take advantage of your day pass, making multiple trips through the Ranch, as each trip is truly a new and different experience. As a Safari Experience, our animals are wild and free roaming, making their behavior always unpredictable. ![]() As more is known, we have started offering feeding again, as an option to our guests. We made that change known to all visitors BEFORE they entered. We had paused feeding out of extreme caution as there was so much unknown as to the transmission of Covid from humans to animals and it is our responsibility to protect the animals in our care. We provide our guests with a complimentary Safari Adventure Guidebook to help identify and provide information for each of those vastly different species. We are proud to offer a safe home-away-from-home for more than 700 animals from more than 40 exotic species, with half of those facing some level of threat to endangerment. We reserve the right to escort guests off of zoo grounds if they are found to be disregarding our policies.We are sorry to hear that your visit wasn’t what you were expecting. Guests are not permitted to feed any of the animals. If the weather is to the point we can not operate or provides a less than the experience we will reschedule your tickets for a different date. Especially if it is hot, the animals may be seeking shade and shelter. We do not offer any refunds but do suggest that you take your time and keep looking under the trees and into the exhibits as you drive. We came when the weather wasn’t ideal and didn’t see any animals, can we get our money back? No petting of any animals will take place. Will we be able to pet any of the animals? Members are eligible to receive a discount when logging into their account online. Tickets can be purchased at Are there discounts available? Guests may not return after exiting the zoo on the same day without paying admission again. Once we exit the zoo, can we come back the same day? It is important for guests to have doors closed at ALL times. As long as guests remain seated at all times in the bed of the truck. Can we ride in the bed of a pickup truck? All persons must be seated in the vehicle if the top is down. For your safety while on zoo grounds, doors MUST BE IN PLACE and closed at all times. Can we drive through in a convertible with the top down? ![]() ![]() Due to traffic, guests will be able to go to the restrooms at two designated spots inside of the zoo as well as at Brackenridge park once they exit zoo grounds. Will I be able to get off to go to the restroom? No, pets are not permitted on San Antonio Zoo premises. We reserve the right to escort guests off of zoo grounds if they are found to be disregarding our policies. Will I be allowed to bring alcohol?Īlcohol is not allowed on zoo grounds. Smoking of any kind is not allowed on zoo grounds. Since I am in my vehicle, will I be allowed to smoke? The experience will last between 30 min to 1 hour. Guests must travel through the San Antonio Zoo in the comfort of their own vehicle. Do you Drive-Thru in your own car? Can we rent a shuttle or golf -cart? We accept American Express, VISA, MasterCard, and Discover credit cards. Yes, we accept American Express, VISA, MasterCard, and Discover credit cards. Tickets will be sold online only at starting Friday, at 7:00 a.m. Drive-Thru Zoo FAQs Do I need to purchase tickets or can we buy onsite?
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